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  Incident report

Date:  02/27/03
Time:  11:45
Problem: Nancy needed VNC installed on her computer and Ron needed to transfer to another computer
Solution: Installed VNC on Nancy's computer.  The computer that Nancy will VNC to will need to change it's private IP address.  Setup Ron on Laura's machine by copying Laura's profile over.
Notified: Ron
Consultant:  Kevin Thatcher