Reliable Managed IT Services for Businesses in Greater Lansing
Frustrated with slow support, recurring IT issues, or an overextended internal team? Thatch provides proactive managed IT and cybersecurity from an East Lansing-based team that gets to know your business.
Spend less time dealing with IT problems and more time focusing on your business.
✓ 25+ years serving businesses
✓ 99% client retention
✓ East Lansing-based team
✓ Responsive IT Support
★★★★★ Trusted by Lansing organizations
Let’s Talk About Your IT
Let's Talk About Your IT Needs
Have questions or thinking about a new IT partner? Nolan, our Business Development Manager, will follow up within minutes during business hours to answer your questions, discuss your needs, and explore next steps.
No obligation to move forward. Your information stays private.
Prefer to talk now? Call Nolan directly at (517) 449-8584
Why clients stay
“They have learned our business inside and out, their prices are extremely competitive, and they operate with our needs in mind first. I completely trust their entire team.”
☆☆☆☆☆ 5-star Google review
Proud IT Partner
Lansing Lugnuts
BBB Accredited
A+ rating
25+ Years
Serving businesses
99% Retention
Long-term relationships
A better fit for your business
Does this sound familiar?
Businesses usually start looking for a new IT partner because something important is not working, not because they want another list of technical services.
The same IT problems keep coming back
Your provider responds, but recurring issues continue to interrupt employees and pull attention away from the business.
Support is too slow or impersonal
Your team waits too long for answers, or has to explain your environment from the beginning every time they need help.
Internal staff are stretched too thin
IT responsibilities have fallen to someone whose primary role isn’t IT, taking valuable time away from their core responsibilities.
Cybersecurity feels uncertain
You know your organization needs stronger protection, but it is difficult to know what is covered, what is missing, and what comes next.
If one or more of these describes your organization, Thatch can help you determine the right next step – whether you are replacing a provider, outsourcing IT for the first time, or supporting an internal team.
what managed it should deliver
Technology that supports the business - not the other way around
The goal is not more tools. It is a more dependable, secure, and productive organization with an IT team you trust.
Responsive Support
Help from real people who know your organization
Get fast, practical support from a team that learns your environment, not an anonymous call center.
Proactive IT
Fewer recurring problems and interruptions
Monitoring, maintenance, and planning address issues before they repeatedly disrupt your team.
Managed Security
Cybersecurity built into everyday IT
Protect users, devices, email, and business data with layered security and ongoing oversight.
Lansing-Based Headquarters
Local help when remote is not enough
Thatch combines responsive remote support with Michigan-based onsite service when the situation requires it.
A clear path forward
Switching IT Providers Doesn't Have to Be Disruptive
You do not need to have every technical answer before starting the conversation. Thatch guides the process from discovery through transition.
1
Talk through what isn’t working
We learn about your current support, environment, concerns, and goals.
2
Receive a clear recommendation
Thatch outlines the right managed-service approach and transparent pricing.
3
Transition with a coordinated plan
We work through access, documentation, and onboarding so your team is supported throughout the change.
A SMOOTH TRANSITION ✓ Clear Recommendations ✓ Transparent Pricing ✓ Standard Onboarding Included
what clients say
Trusted by businesses that depend on IT
☆☆☆☆☆
“Thatch is absolutely amazing!! We use them at two of our commercial locations. They are quick, efficient, cost effective, and very professional. I couldn’t speak more highly of this company!!! Thank you Thatch!”
5-Star Google Review
☆☆☆☆☆
“Hands down the best in the business. Nick and every person they have sent not only knows what they are doing, but are super professional and friendly. Great team and business!”
5-Star Google Review
☆☆☆☆☆
“The Best IT service I have ever worked with. Personal care and customer service that is outstanding!”
5-Star Google Review
A better it relationship starts here
Ready for IT that earns your trust?
Whether you’re considering a new IT partner or looking for more dependable support, we’re here to help you understand your options.
Or call Nolan: (517) 449-8584
